Vestil Manufacturing Corporation ("Vestil") warrants this product to be free of defects in material and workmanship during the warranty period, and its warranty obligation is to provide a replacement for a defective original part if the part is covered by the warranty, after receiving a proper request from the warrantee for warranty service; only a warrantee may request service, meaning the product was purchased from Vestil or from an authorized distributor and Vestil has been fully paid. An original part is a part used to make the product as shipped to the warrantee. A request for warranty service is proper if Vestil receives: 1) a photocopy of the Customer Invoice that displays the shipping date; and 2) a written request for warranty service including your name and phone number, sent by mail to Vestil Manufacturing Corporation, 2999 North Wayne Street, PO Box 507, Angola, IN 46703, by fax to (260) 665-1339, by phone at (260) 665-7586, or by email at sales@vestil.com, with the written request listing the parts believed to be defective and the address where replacements should be delivered. After Vestil receives a request for warranty service, an authorized representative will contact the warrantee to determine whether the claim is covered, and before providing warranty service, Vestil may require the warrantee to send the entire product, or just the defective part or parts, to its facility in Angola, IN. The warranty covers defects in the following original dynamic components: motors, hydraulic pumps, electronic controllers, switches, and cylinders, as well as defects in original parts that wear under normal usage conditions ("wearing parts"), such as bearings, hoses, wheels, seals, brushes, and batteries; for certain products, coverage also extends to drive and lift components, load cells, scale displays, optional printers, and battery chargers, depending on the specific product warranty. Warranty periods vary by product and component type: 15 days, 30 days, 45 days, 90 days, 6 months, 1 year, 18 months, 2 years, 3 years, or 5 years for original or dynamic components, with wearing parts generally covered for 90 days; for the PM-series Pallet Truck with Digital Scale, mechanical components and load cells are covered for 90 days while the scale display is covered for 1 year; all warranty periods begin on the date Vestil ships the product to the warrantee, or when an authorized distributor ships the product, and Vestil may extend the warranty period by up to 30 days to account for shipping time. The warranty does not cover labor or freight, and the following occurrences automatically void the warranty: product misuse; negligent operation or repair; corrosion or use in corrosive environments or conditions; inadequate or improper maintenance; damage sustained during shipping; collisions, accidents, or other incidental contacts causing damage to the product; failure to exercise good judgment; and unauthorized modifications, as the product must not be modified in any way without first receiving written authorization from Vestil, since modifications might make the product unsafe to use or cause excessive and/or abnormal wear. Vestil Manufacturing Corp. makes no other express warranties, and all implied warranties are disclaimed to the extent allowed by law, with any implied warranty not disclaimed being limited in scope and duration to the terms of this Limited Warranty.