Rigid Lifelines warrants its products to be free from defects in material and workmanship as follows: engineered track equipment, wearable end truck wheels, and Anchor Trolley(TM) wheels and teeth for ten years; motorized products, drive components, and paint and finishes for non-aluminum components for two years; and soft goods, devices, connectors, and accessories for one year. Specifically, manual Anchor Track(TM) systems and equipment are warranted against defects in material and workmanship for ten years or 20,000 hours from the date of shipment to the first retail purchaser, covering only nonwearable parts except that wearable wheels on end trucks and wearable Anchor Trolley wheels and teeth are also included; motorized equipment is warranted for two years or 4,000 hours from the date of shipment, and paint and finishes are warranted for two years, with coating-related claims requiring documentation of the product's application and environmental conditions from delivery through the time of claim; and fall protection soft goods, devices, connectors, and accessories are warranted for one year from the date of shipment to the first retail purchaser. All warranty claims must be approved by Rigid Lifelines before any work is performed, and its sole obligation is to repair or replace products at the factory or an approved location, with no other express, implied, or statutory warranties honored - including any warranty of merchantability or fitness for a particular purpose - and Rigid Lifelines reserves the right to reject claims due to harsh or inappropriate environmental conditions. Rigid Lifelines is not liable for indirect, incidental, or consequential damages (including lost profits, operating costs, loss of production, or travel expenses); components or accessories not manufactured by Rigid Lifelines (except soft goods components and accessories it sells and warrants, which are governed by the original manufacturer's warranty terms); defective equipment or system failure caused by misuse, negligence, or improper installation or maintenance; equipment used beyond its rated capacity or service factors; unauthorized rework or modification; freight charges and damage caused by freight carriers; loss, injury, or property damage resulting from failure or defective operation; damage to paint coatings and finishes caused by negligence or improper storage (such as storing an indoor system outdoors); or products designed to deform or absorb energy during a fall event that require replacement after such an event. Under the reimbursement disclaimer, written notice of any claimed system defect must be given within ninety (90) days of shipment, all reimbursement requests must include proper documentation, reimbursement is provided as a credit unless otherwise approved by Rigid Lifelines management, labor reimbursement is capped at $90 per hour, and all reimbursement remains subject to Rigid Lifelines management approval.