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Crane Information and Support

Crane Information and Support

Posted by ProTek Staff on 4th Sep 2023

Equipment failures happen to every business at some point. It is inconvenient for most companies, but the impact is felt almost immediately when a crane or hoist breaks down for a factory or warehouse operation. At Protek Crane Solutions, we take every step to keep the impact of needed hoist and crane repair for businesses to a minimum.

Our technicians attend training from the major manufacturers on their products and can quickly affect repairs to your crane or hoist. Our crane repair teams try to make repairs on-site to keep the downtime to a minimum. We keep a large inventory of replacement parts on hand for our more popular models, so many of our repairs can take one or two days to only a few hours.

Common repairs that we quickly make include the following:

  • Chain and Hook replacement
  • Reattaching hand controls
  • Switching out motors

Our teams estimate how long we need to make repairs for larger cranes or smaller models severely damaged in an accident and then transport them to our repair facility. If we need to order a part, our front office updates every customer and schedules the repair as soon as it arrives.

Many repairs are simply replacing worn-out parts. Normal wear and tear occurs with every mechanical device, particularly cranes and hoists. To avoid these issues, Protek provides a maintenance plan for each crane we sell to keep costs low. To reduce the hours of downtime, our personnel can perform scheduled maintenance around shift changes, regular work hours, and even holidays. A scheduled maintenance plan also ensures local operations meet local, state, and federal safety regulations.

The manufacturer’s warranty covers many of these issues, so there is no cost to the customer. However, if you have a crane or other device purchased elsewhere and the warranty has expired, our Maintenance Team can build a plan to keep your crane working without breaking your budget.

If you have questions about Protek crane repair and support, our other services, or to schedule an appointment, call our office today at 1-855-776-8354. You can also submit questions or provide contact information to info@protekcranesolutions.com.